Privacy Policy

1. Introduction

At AY Cleaning Renovations LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, phone number, email address, and home or business address.
• Service details: Information about your property and the services you request.
• Payment information: Billing details processed securely through our payment providers.
• Website usage: Basic analytics about how you interact with our website (via cookies).

3. How We Use Your Information

We use your information to:

• Provide cleaning, landscaping, detailing, and renovation services.
• Communicate with you about appointments, quotes, and service updates.
• Process payments and send invoices.
• Improve our services and customer experience.
• Send occasional promotional emails (you can opt out anytime).

4. Information Sharing

We do not sell your personal information to third parties. We only share information with trusted service providers who help us operate our business (such as payment processors) and only when necessary to perform the services you requested.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance your browsing experience and gather basic analytics. You can disable cookies in your browser settings, though this may affect some website functionality.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications.
• Request a copy of your data.

To exercise any of these rights, contact us at bookayservices@gmail.com.

8. Do Not Sell My Personal Information

AY Cleaning Renovations LLC does not sell your personal information to anyone. We do not engage in the sale of personal data for monetary or other valuable consideration. If you have any questions about how we handle your data, please contact us.

9. Accessibility

We are committed to making our website accessible to everyone. If you experience any difficulty accessing content on our website or need assistance, please contact us at (419) 690-9068 or bookayservices@gmail.com. We will make every reasonable effort to accommodate your needs.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

AY Cleaning Renovations LLC
Email: bookayservices@gmail.com
Phone: (419) 690-9068